Privacy Policy

At Nexorion, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.

Last Updated: April 1, 2025

1. Introduction

Nexorion ("we", "our", or "us") is a tax consultancy firm based in Singapore. This Privacy Policy applies to personal information collected through our website, during consultations, and when providing our services. We comply with the Singapore Personal Data Protection Act 2012 (PDPA) and other applicable data protection laws.

2. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, business address
Business Information: Company name, position, industry, business registration details
Financial Information: When providing tax consultancy services, we may collect financial information necessary to provide our services
Website Usage Data: IP address, browser type, device information, pages visited, time spent on pages, and other analytics data
Communications: Records of correspondence with us, including emails, phone calls, and in-person meetings

3. How We Collect Information

We collect personal information through:

Direct interactions, when you fill out forms on our website, correspond with us by email, phone, or otherwise
Automated technologies, such as cookies and similar tracking technologies
Third parties, such as business partners, subcontractors, or other entities in our organization

4. How We Use Your Information

We use your personal information for the following purposes:

To provide our tax consultancy services
To manage our relationship with you, including notifying you about changes to our terms or privacy policy
To administer and protect our business and website
To deliver relevant content and measure or understand the effectiveness of our services
To use data analytics to improve our website, services, marketing, customer relationships, and experiences
To make suggestions and recommendations about services that may be of interest to you

5. Legal Basis for Processing

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Where we need to perform the contract we are about to enter into or have entered into with you
Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests
Where we need to comply with a legal or regulatory obligation
Where you have given consent to the processing of your personal data for one or more specific purposes

6. Disclosure of Your Information

We may share your personal information with:

Professional advisers, such as lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services
Regulatory authorities, including tax authorities, when required by applicable law
Service providers who provide IT and system administration services
Business partners, suppliers, and subcontractors for the performance of any contract we enter into with them or you

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

7. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

We have procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

9. Your Rights

Under certain circumstances, you have rights under Singapore's PDPA and other data protection laws in relation to your personal data, including the right to:

Request access to your personal data
Request correction of your personal data
Request erasure of your personal data
Object to processing of your personal data
Request restriction of processing your personal data
Request transfer of your personal data
Withdraw consent at any time where we are relying on consent to process your personal data

If you wish to exercise any of these rights, please contact us using the details provided below.

10. International Transfers

We may transfer your personal data outside of Singapore to our affiliates, partners, or service providers. When we do so, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the Singapore PDPC
Where we use certain service providers, we may use specific contracts approved by the Singapore PDPC which give personal data the same protection it has in Singapore

11. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes. Where appropriate, we will notify you of material changes to this Privacy Policy by email.

13. Contact Us

If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact us at:

Nexorion Singapore
6 Shenton Way, #32-00, OUE Downtown 2
Singapore 068809
Email: [email protected]
Phone: +65 6224 8288

14. Complaints

You have the right to make a complaint at any time to the Personal Data Protection Commission (PDPC), Singapore's supervisory authority for data protection issues (www.pdpc.gov.sg). We would, however, appreciate the chance to deal with your concerns before you approach the PDPC, so please contact us in the first instance.